Q: What’s the difference between your service and a regular clean?

A: We don’t do general or routine domestic cleaning. Our process focuses on restoring indoor air and surface health through eco-safe steam, pressure, and molecular sanitisation — removing odours, grime, and mould at their source.

Q: Are you licensed and insured?

A: Yes. We hold full public liability insurance, and all technicians complete the required safety and compliance training — including working at heights, high-pressure water safety, and chemical awareness.

Q: Is the process safe?

A: Yes — once treatment is complete and the area has been ventilated. Our sanitisation is performed in unoccupied spaces and leaves no chemical residue or harmful by-products.

Q: Do I have to include the full sanitisation treatment, or can I book individual services?

A: You can book standalone services such as steam cleaning, pressure washing, or mould removal. However, our molecular air & surface sanitisation is always performed in unoccupied spaces for health and safety reasons.

Q: Do I need to leave the house during treatment?

A: Yes. No people, pets, or plants should remain inside during the treatment cycle. It’s safe to re-enter 30–60 minutes after ventilation.

Q: How long does a full house treatment take?

A: Most 3-bedroom homes take 3–5 hours, depending on size and the level of mould or odour present.

Q: Will this remove mould completely?

A: Yes — we remove visible mould and neutralise airborne spores. However, if moisture or leaks return, new growth can occur.

Q: Do you use any harsh chemicals?

A: No. All processes are environmentally friendly, chemical-free, and safe once completed.

Q: Do you clean exterior surfaces too?

A: Yes. Driveways, roofs, gutters, and patios can be pressure-cleaned as part of our eco packages or as individual add-ons.

Q: Can I book you for a pre-sale or end-of-lease property?

A: Absolutely. Our process is ideal for homes being sold, leased, or refreshed — providing a higher standard than traditional bond cleans.

Q: Do you provide reports or test results?

A: Yes. Optional mould and air-quality test kits are available to show before-and-after readings for peace of mind.

Q: How do I get a quote?

A: Contact us anytime for a free on-site or online quote. We’ll tailor a package based on your property and budget.